Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation
296
Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation
296eBook
Available on Compatible NOOK devices, the free NOOK App and in My Digital Library.
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Overview
Are you trying to improve performance, but find that the same problems keep getting in the way? Safety, health, environmental quality, reliability, production, and security are at stake. You need the long-term planning that will keep the same issues from recurring. Root Cause Analysis Handbook: A Guide to Effective Incident Investigation is a powerful tool that gives you a detailed step-by-step process for learning from experience.
Reach for this handbook any time you need field-tested advice for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations.
Using the structured techniques in the Root Cause Analysis Handbook, you will:
- Understand why root causes are important.
- Identify and define inherent problems.
- Collect data for problem-solving.
- Analyze data for root causes.
- Generate practical recommendations.
The third edition of this global classic is the most comprehensive, all-in-one package of book, downloadable resources, color-coded RCA map, and licensed access to online resources currently available for Root Cause Analysis (RCA). Called by users "the best resource on the subject" and "in a league of its own." Based on globally successful, proprietary methodology developed by ABS Consulting, an international firm with 50 years' experience in 35 countries.
Root Cause Analysis Handbook is widely used in corporate training programs and college courses all over the world. If you are responsible for quality, reliability, safety, and/or risk management, you'll want this comprehensive and practical resource at your fingertips. The book has also been selected by the American Society for Quality (ASQ) and the Risk and Insurance Society (RIMS) as a "must have" for their members.
Product Details
| ISBN-13: | 9781931332828 |
|---|---|
| Publisher: | Rothstein Publishing |
| Publication date: | 10/01/2014 |
| Sold by: | Barnes & Noble |
| Format: | eBook |
| Pages: | 296 |
| File size: | 27 MB |
| Note: | This product may take a few minutes to download. |
About the Author
Lee N. Vanden Heuvel is Manager of Incident Investigation/Root Cause Analysis Services and the Manager of Training Services for ABS Consulting, with 25+ years of experience in plant operations and analysis. He has assisted organizations in many different industries with the development and implementation of incident investigation and root cause analysis (RCA) programs. He has also led and participated in investigations in many types of industries, including chemical, refining, healthcare, manufacturing, drilling, machining, pharmaceuticals, waste disposal, nuclear power, and food processing. Vanden Heuvel was previously the project manager and lead analyst for a large quantitative risk assessment program at the Oak Ridge National Laboratory. He also worked for 8 years at a nuclear power plant in operations, engineering support, and training. His current responsibilities are in the areas of RCAs, incident investigations, human factors, procedures, safety analyses, and economic/decision analyses.
Donald K. Lorenzo is the Director of Training Services for ABS Consulting. He has 30+ years of experience in hazard analysis and risk assessment. He was previously a development engineer for Union Carbide Corporation. Mr. Lorenzo specializes in safety and environmental applications of ABS Consulting's SOURCE™ methodology. He is a registered Professional Engineer in the state of Tennessee and a Certified Technical Trainer.
Laura O. Jackson is a Risk/Reliability Engineer for ABS Consulting. She has been involved in evaluating risks associated with corporate and governmental operations through the development and application of a number of methodologies, including relative risk ranking, risk matrices, enterprise risk management (ERM), project risk management, root cause analysis, and hazard and operability (HAZOP) analysis. She has served on teams that investigated incidents at a variety of commercial facilities, and she has performed comprehensive hazard assessments, including security risk, for the United States Coast Guard and the Department of Homeland Security.
Walter E. Hanson is a Project Manager and Risk/Reliability Engineer for ABS Consulting. He has 25+ years of experience in developing, implementing, and managing loss prevention management systems, including mishap investigation, system safety, policy and procedure, training systems, performance measurement, and human factors. At ABS Consulting he works on various risk management projects for the United States Coast Guard and other transportation and maritime clients. He was a primary developer of ABS Consulting s Marine Root Cause Analysis Technique (MaRCAT).
James J.Rooney is a Senior Risk/Reliability Engineer and Manager of Webinar Training Services for ABS Consulting. He has 25+ years of experience in quality engineering, reliability engineering, risk assessment, and process safety management. He is a Fellow of the American Society for Quality (ASQ), ASQ-certified HACCP auditor, Certified Quality Auditor, Certified Quality Engineer, Certified Quality Improvement Associate, Certified Quality Manager, Certified Reliability Engineer and registered Professional Engineer in the state of Tennessee. He specializes in quality and medical applications of the SOURCE™ technique.
David A. Walker has been working in the risk management, process safety, loss prevention, incident investigation/root cause analysis, system reliability, and asset integrity management fields for more than 20 years. He is Vice President of Public Sector for ABS Consulting. He is also an instructor for (1) ABS Consulting Training Services, (2) professional societies such as the American Society of Mechanical Engineers and the American Institute of Chemical Engineers Center for Chemical Process Safety, and (3) specialized centers at universities.
Table of Contents
List of Figures List of Tables List of Acronyms Foreword Background The SOURCE™ Methodology (Seeking Out the Underlying Causes of Events) Scope of the Handbook Contents of the Handbook NOTE: Every Section concludes with a Summary Section 1: Basics of Incident Investigation Section 2: Initiating Investigations Section 3: Gathering and Preserving Data Section 4: Analyzing Data Section 5: Identifying Root Causes Section 6: Developing Recommendations Section 7: Completing the Investigation Section 8: Selecting Incidents for Analysis Section 9: Data and Results Trending Section 10: Program Development Section 11: Contents of Companion Downloadable Resources APPENDICES Appendix A: Glossary Appendix B: Cause and Effect Tree Details Appendix C: Timeline Details Appendix D: Causal Factor Charting Details Appendix E: Root Cause MapTM Guidance Appendix F: SOURCETM Investigator's Toolkit Download Table of Contents Pocket Guide to Incident Investigation/Root Cause Analysis Index of Incident Investigation Forms, Checklists, and Support Materials Responsibilities of the Team Leader Investigator's Log Simple Investigation Plan Detailed Investigation Plan Investigation Data Needs Form xiv ABS Consulting ROOT CAUSE ANALYSIS HANDBOOK Investigation Data Needs Checklist Initial Incident Scene Tour Checklist List of Contacts List of Meeting Attendees Interview Scheduling Form Initial Witness Statement Interview Preparation and Documentation Form Interview Documentation Form Physical Data Analysis Plan - Parts Analysis Physical Data Analysis Plan - Sample/Chemical Analysis Guidelines for Collecting Paper Chart Data Photography Guidelines Photographic Record Position Data Form Data Log Form Data Correspondence Log Data Tracking Form Procedure for Creating a Cause and Effect Tree Testing an OR Gate Testing an AND Gate Procedure for Creating a Timeline Building a Timeline from Witness Statements Procedure for Creating a Causal Factor Chart Building a Causal Factor Chart from Witness Statements Root Cause MapTM Causal Factor, Root Cause, and Recommendation Checklist Root Cause Summary Table Form Instructions for Completing the Incident Investigation Report Form Incident Investigation Report Form Report and Investigation Checklist Open Issues Log List of Figures by Section and Appendix How to Get Your Free Download About the Authors