Settle it Out of Court: How to Resolve Business and Personal Disputes Using Mediation, Arbitration, and Negotiation

by Thomas E. Crowley

Overview

An attorney and conflict resolution specialist offers youstep-by-step guidance to settling your disputes out of court....Marital, employer/employee, contract...no matter what your dispute,this lucid and witty how-to guide offers you proven strategies andstep-by-step guidance to resolving it fairly, equitably, andwithout the time and expense of a court trial. Packed withreal-life examples and anecdotes and written in plain English,Settle It Out of Court is a valuable, entertaining resource forbusinesspeople, negotiators, and just about anybody involved in adispute. Advance praise for Settle It Out of Court.

"...a timely, insightful, practical, and extraordinarilywell-written book on how to achieve fair and dignified resolutionsof our disputes. Through real-life experiences, well-toldanecdotes, and humor, Mr. Crowley provides a step-by-stepguide...which is fun to read, easy to understand, and easy to use."Keith Hunter Regional Vice President American ArbitrationAssociation

"...a real gem. It s timely, witty, and it s desperately needed bymillions of litigants and their attorneys...should be requiredreading for every business professional entering into a contract,every parent contemplating divorce, and every supervisor who findshimself or herself sitting opposite an irate employee." Dr. PeterS. Adler, PhD Managing Director, The Accord Group Former Directorof the State of Hawaii Center for Alternative DisputeResolution

"...a rare combination of tremendously useful information conveyedin a simple, witty, readable manner.... For anyone feeling trappedin a dispute, this will be a welcome road map to reaching a fair,fast, and economical resolution while keeping one s sanity intact."James K. Hoenig Arbitrator, mediator, attorney, and psychologist

Product Details

ISBN-13:	9780471306344
Publisher:	Wiley
Publication date:	05/17/1994
Pages:	272
Product dimensions:	5.93(w) x 9.09(h) x 0.83(d)

About the Author

THOMAS E. CROWLEY, JD, is an attorney and Chairperson of the Alternative Dispute Resolution Section of the Hawaii State Bar Association. He is also a member of the Committee on Alternative Dispute Resolution/Arbitration of the American Bar Association and a well-known writer and speaker on alternatives to litigation.

Table of Contents

A Modern Horror Story.

We Have Met the Enemy and He Is Us: How to Turn and Face OurDisputes.

The Power of Ritual: How to Use Ritual to Resolve OurDisputes.

Don't Panic, Plan: How to Brainstorm Our Strategy.

&‘grave;The Play's the Thing'': How to Use Negotiation to ReachAgreement.

Breaking Impasse: What to Do When We Don't Know What to Do.

You Don't Have to Sue the Tar Out of Everybody: How to UseMediation to Achieve a Fair Result.

Mopping Up: How to Make a Safe and Sound SettlementAgreement.

No Retreat, No Surrender: How to Use Arbitration to End YourDispute.

An Officer and a Gentleman: Choosing a Lawyer.

The Higher Road to a Higher Ground: How to Do the Right Thingand Still Win.

Notes.

Index.

Editorial Reviews

Alternate dispute resolution (ADR) is a means by which business and personal conflicts may be settled with less cost and aggravation than going to court. ADR may involve negotiation (parties thrash out a settlement on their own), mediation (an impartial mediator helps those in the disagreement work things out), or arbitration (a neutral third party renders a final decision after hearing from the opposing parties). This book looks at the nature of disputes and the human reasons why they occur and why they are often difficult to resolve. Crowley, an attorney experienced in ADR, suggests that, by ritualizing the resolution process, the nature of the conflict is changed and the remedies can be engineered. He walks readers through the theory and practice of each component of ADR and peppers the writing with anecdotes and references to popular culture. The result is a well-rounded primer on an important new trend. Highly recommended for public libraries.-Joan Pedzich, Harris, Beach & Wilcox, Rochester, N.Y.

Library Journal