Snap: Making the Most of First Impressions, Body Language, and Charisma

by Patti Wood

Overview

From business meetings to social events to first dates to job interviews, we all encounter new people every day. Our ability to read body cues and convey the right first impression drives the success and quality of our personal and professional lives. Body language expert Patti Wood, a sought-after consultant and speaker to Fortune 500 companies, helps businesses and individuals stand out, create profitable relationships, and thrive in competitive circumstances. Now she brings that knowledge to our daily lives, offering practical and proven guidance on accurately interpreting body cues and creating impressions both in person and digitally. In Snap, you’ll learn how to:

* Use your voice and body language to convey confidence and charisma, authenticity and authority
* Immediately discern people’s hidden agendas
* Make the best impressions via email, phone, video conferencing, and social networks
* Convey and interpret signals of likability, power, credibility, and attractiveness
* Use nonverbal tools to spot true integrity or recognize charming frauds
* Attract the best matches in business and romantic partners
* Recognize how you really look to others

Product Details

ISBN-13:	9781577319399
Publisher:	New World Library
Publication date:	10/09/2012
Pages:	280
Sales rank:	206,280
Product dimensions:	5.50(w) x 8.40(h) x 0.80(d)

About the Author

Credited in the New York Times with bringing body language to the national consciousness, Patti Wood, MA, researches and consults on first impressions, body language, and nonverbal communication. She speaks to Fortune 500 companies, national associations, judges, and law-enforcement officials and appears regularly on television, including CNN, NBC, ABC, CBS, Fox News and Fox Business Network, and PBS.

Table of Contents

Introduction 1

Chapter 1 Getting and Giving Snap Impressions: Use Body Language to Accurately Read Others and Improve the Impression You Make 7

Chapter 2 What Happens in a Snap: Understand the Four First-Impression Factors: Credibility, Likability, Attractiveness, and Power 25

Chapter 3 Meet and Greet: Get Off to a Great Start with Handshakes and Other Greetings 59

Chapter 4 The Face of First Impressions: Reading and Improving Aspects of Facial Expressions beyond Just Making Eye Contact and Smiling 93

Chapter 5 Connections in a Snap: How to Match, Mirror, Listen, and Use Body Windows 119

Chapter 6 Your Techno Impression: Impress Others by Phone, Email, Facebook, Twitter, Other Social Media, and Gadgets 157

Chapter 7 How You Look to Others in a Snap: See What Others See in You and Get a First-Impression Makeover 179

Chapter 8 Work World Snaps: Shine in Interviews, Sales Calls, Meetings, Presentations, and Negotiations 207

Chapter 9 Your Social Snap: Be Confident and Attract What You Want While Dating, Socializing, and Networking 225

Chapter 10 Snap Success Every Day: Put Snap Know-How to Work Each Day in Every Situation 239

Acknowledgments 247

Notes 249

Index 257

About the Author 267

Editorial Reviews

Coach and corporate consultant Wood (Success Signals: A Guide to Reading Body Language) offers tips on how to effectively use nonverbal skills in such situations as job interviews, sales pitches, telephone calls, and first dates. Beginning with current brain science, she cites research indicating that judgments are made about attractiveness, likability, trustworthiness, competence, and aggressiveness after looking at people’s faces for just a 10th of a second. Surprisingly, nonverbal snap cues have a 76% accuracy rate (though without citations, it’s hard to credit her statement that “there is a genetic link between appearance and personality”), and it can take six months, Wood says, to change an inaccurate first impression. She provides in-depth coverage of such areas as arm crosses (“I have labeled over 50 different arm crosses”), empathy and emotions, eye contact, e-mail formalities, facial expressions, gestures, greetings, handshakes, “matching and mirroring” (mirroring another person’s body language makes them feel comfortable with you), online impressions, and signals that make a woman approachable (men find women who stand with feet close together and toes turned slightly inward unthreatening). Writing with a wide range of lucid observations and insights, Wood offers a valuable addition to the many studies of human behavior. (Oct. 16)

Publishers Weekly

“Snap gives incredible new insight into the most important language in the world.”
— Leil Lowndes, author of the bestselling How to Talk to Anyone

“If making a great first impression is critical to your success, then you’ll find Snap a must-read manual.”
— Mark Bowden, author of Winning Body Language

“Writing with a wide range of lucid observations and insights, Wood offers a valuable addition to the many studies of human behavior.”
— Publishers Weekly

From the Publisher