Social Collaboration For Dummies

by David F. Carr

Overview

Realize the potential of social collaboration in business with this easy-to-understand guide

Social media have proven to be an engaging and addictive mode of communication and information gathering for users on a personal level. However, by applying that same philosophy, a corporate collaboration system that employs social technologies could potentially get employees more involved in running an efficient and effective business. This fun and friendly guide shows you exactly how to put social networking to work in order to achieve business goals. Taking you beyond just the features and tools of social collaboration, the book focuses on where and how social collaboration principles and technologies can be applied in order to enhance the performance of an organization, regardless of how big or small it may be.

• Helps businesses understand how to introduce social collaboration practices into their organizations in order to create the results they are seeking
• Details ways to transform a business into a social business by using social collaboration technologies
• Provides case studies that exemplify ways in which business can engage and learn in social collaboration

Social Collaboration For Dummies is an ideal introductory guide for anyone looking to use social collaboration to lead to improvements in productivity, organizational agility, innovation, and employee engagement.

Product Details

ISBN-13:	9781118658543
Publisher:	Wiley
Publication date:	10/28/2013
Series:	For Dummies Books
Pages:	408
Product dimensions:	7.30(w) x 9.10(h) x 1.00(d)

About the Author

David F. Carr is an Editor at Large at InformationWeek and a columnist on social business and collaboration technologies for InformationWeek.com. He has led coverage on healthcare IT and online education and served as social business track chair for E2, a conference from InformationWeek's parent company, UBM.

Table of Contents

Introduction 1

Part I: Getting Started with Social Collaboration 5

Chapter 1: Connecting Business Collaboration with Social Networking 7

Chapter 2: Getting Familiar with Social Collaboration Tools 41

Chapter 3: Putting Social Collaboration to Work 69

Part II: Organizing Work with Social Collaboration 85

Chapter 4: Everyday Sharing on a Social Network 87

Chapter 5: Working Your Network 105

Chapter 6: Managing Projects and Tasks 115

Chapter 7: Collaborating on Content 133

Part III: Exploring the Social Collaboration Software Market 147

Chapter 8: Beginning Your Search for a Social Collaboration Platform 149

Chapter 9: Charting the Products and Vendors 171

Chapter 10: Social Collaboration in the Cloud 193

Chapter 11: Standards for Social Networking and Integration 213

Part IV: Managing Social Collaboration 227

Chapter 12: Succeeding with Social Collaboration 229

Chapter 13: Managing Successful Collaboration Communities 249

Chapter 14: Engaging External Collaborators 269

Part V: Playing Your Part in a Social Business 277

Chapter 15: The CEO and Executive Management Guide to Social Collaboration 279

Chapter 16: The CIO Guide to Social Collaboration 293

Chapter 17: The Workplace Leader’s Guide to Social Collaboration 301

Chapter 18: Social Collaboration for the Sales Team 311

Chapter 19: Social Collaboration for the Worker Bee 323

Part VI: The Part of Tens 331

Chapter 20: Ten Common Themes in Social Collaboration Success Stories 333

Chapter 21: Ten Obstacles to Social Collaboration Success 341

Chapter 22: Ten Ways to Make Social Collaboration Pay Off 349

Appendix: Case Studies: Learn from Others 361

Index 375