Social Skills at Work / Edition 1

by David Fontana

Overview

This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.

Product Details

ISBN-13:	9781854330154
Publisher:	Wiley
Publication date:	01/08/1991
Series:	Problems in Practice Series
Pages:	116
Product dimensions:	5.38(w) x 8.50(h) x 0.38(d)
Age Range:	18 Years

About the Author

David Fontana is Senior Lecturer in Educational Psychology at University College, Cardiff. He has an international reputation as an educationist and psychologist with extensive first-hand experience as a teacher in primary and secondary schools and as a teacher trainer. He is the author of Personality and Education and Psychology for Teachers, and the editor of Behaviourism and Learning Theory in Education.

Table of Contents

Introduction to the Series.

Foreword.

Introduction.

1. What are social skills?

2. How well do you know your social self?

3. How well do you know those you work with?

4. Effective communication.

5. Managing change.

Conclusion.

Index.