This book is about meaningful culture change, individual and organizational learning, leadership humanity and resilience, and organizational excellence. It documents a long, challenging, but totally inspirational account of multiple plants’ transformations, but also provides a unique window into a boss-subordinate relationship that is textured, real, and uplifting. Women in leadership (way beyond manufacturing) will be interested in this account of gifted, yet humble leadership. I am challenged to convey how much I loved the content and style of this book.
— Jane Dutton, Professor of Psychology and Business Administration Emerita, University of Michigan
Kathy and Shannon are systems-based thinkers which makes their Lean Enterprise implementation successful and sustainable. Understanding their journey and challenges makes this book a must read for both new lean thinkers and seasoned lean professionals.
— Rick Harris, President of Harris Lean Systems, Inc.
Kathy and Shannon offer a glimpse of the struggles and barriers they have faced on their road to a successful Lean transformation. It would behoove all leaders to truly understand these obstacles and perspectives through their eyes so that the unique traits of both genders meld into synergistic, winning organizations. This breakthrough publication is required reading if one is serious about building a diverse, world-class organization.
— Mark DeLuzio, President & CEO Lean Horizons Consulting, Shingo Prize Academy Inductee
Kathy and Shannon’s management principles go beyond the manufacturing sector. This book is more than techniques and tools, it is about people. It is about how you connect, engage and build trust. It speaks to the heart of business leaders.
— Maureen Donker, Mayor, City of Midland, Michigan; Executive Director, Reece Endeavor of Midland
Not only a technically sound lean transformation, but a story of leadership, friendship, and camaraderie. These ladies demonstrate strength through vulnerability, perseverance through compassion, and remind us all of what true leadership looks like.
— Diane M. Larkin, Executive Vice President Global Operations, Valmont Industries
This is an inspiring and important story – one that is deeply relevant today, with timeless principles for both women and men, seasoned professionals, and those just starting their careers. It is a story of courageous women, working side by side with the masters of lean manufacturing to transform a business. It is the story of how they built an inclusive culture where teams felt connected, engaged, and trusted. Through their rigorous and fulfilling work, they delivered for their employees, employer, and stakeholders alike.
— Roger Lehman, Managing Partner, Oliver Wyman
Don’t be fooled by the shoes. With an unapologetically female voice, Kathy and Shannon take you down to the plant floor and show you what it really takes to execute a lean transformation.
— Angie Tuglus, Executive Advisor
This is a fascinating autobiographical account of two women manufacturing leaders spearheading a successful lean transformation. Authors Kathy and Shannon share their stories of shaping team culture on the shop floor, battling workplace microaggressions and outright sexism, and balancing family life with courage, determination, and poise. Their friendship offers a refreshing take on women supporting each other’s success in the workplace. This book is an honest and easy read. Highly recommended for women aspiring to succeed in male-dominated professions.
— Meg Warren, Associate Professor of Management, Western Washington University
