Strategic Management of Services in the Arab Gulf States: Company and Industry Cases

by M. S. Kassem, Ghazi M. Habib

Overview

No detailed description available for "Strategic Management of Services in the Arab Gulf States".

Product Details

ISBN-13:	9783110114492
Publisher:	De Gruyter
Publication date:	03/01/1989
Edition description:	Reprint 2011
Pages:	501
Product dimensions:	6.14(w) x 9.21(h) x 1.13(d)
Age Range:	18 Years

Table of Contents

i-iv — Foreword — Preface — Table of Contents — Case Information Matrix — Part I: Background — Chapter 1: Introduction — Chapter 2: Understanding the Business Environment — Chapter 3: Distinctive Aspects of Services in the Arab Gulf States — Part II: Industry Notes and Company Cases — Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry — Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) — Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) — Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) — Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline – The First Twenty Years — Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry — Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) — Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) — Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) — Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) — Chapter 5: Banking Industry. 5.6 “Bank Arabia" Computer Services — Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry — Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) — Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel — Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel — Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry — Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital — Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) — Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) — Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) — Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) – "The Dhahran Academy" — Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) — Part III: Summary and Conclusions — Chapter 9: Strategic Management: Arabian Style — Appendix A: A Guide to The Case Method — Appendix ?: Questions for Discussion and Teaching Notes — Appendix C: Major GCC Currencies and Their Exchange Rates as of 11/11/1987 — Appendix D: List of Abbreviations — About the Authors — 481-482