The Business of Hotels

by Hadyn Ingram

Overview

The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business
providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world.

This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.

Product Details

ISBN-13:	9781136359439
Publisher:	Taylor & Francis
Publication date:	06/07/2007
Sold by:	Barnes & Noble
Format:	eBook
Pages:	240
File size:	5 MB

About the Author

S. Medlik, H. Ingram

Table of Contents

Part 1 The Concepts of Hotels and Hospitality; Chapter 1 Staying Away from Home; Chapter 2 Hotel Products and Markets; Chapter 3 Hotel Policies, Philosophies and Strategies; Part 2 The Structure of the Hotel Industry; Chapter 4 The Small Hotel; Chapter 5 Hotel Groups; Chapter 6 International Hotel Operations; Part 3 The Hotel and its Functions: Guest Services; Chapter 7 Rooms and Beds; Chapter 8 Food and Drink; Chapter 9 Miscellaneous Guest Services; Part 4 Hotel Support Services; Chapter 10 Marketing; Chapter 11 Property Ownership and Management; Chapter 12 Finance and Accounts; Part 5 People and Procedures; Chapter 13 Hotel Organization; Chapter 14 Hotel Staffing; Chapter 15 Performance in Hotels;

Editorial Reviews

First published in 1980, this newly revised edition covers basic hotel business concepts, guest services, hotelmen [sic] and methods, hotel support services, hotel dimensions, and several appendices. An international framework is emphasized Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

First published in 1980, this newly revised edition covers basic hotel business concepts, guest services, hotelmen [sic] and methods, hotel support services, hotel dimensions, and several appendices. An international framework is emphasized Annotation copyright Book News, Inc. Portland, Or. —This text refers to the Paperback edition.

From the Publisher