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The End of Lawyers?: Rethinking the nature of legal services
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The End of Lawyers?: Rethinking the nature of legal services
358Paperback(Revised)
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Overview
In the extended new preface to this revised paperback edition, Richard Susskind updates his views on legal process outsourcing, courtroom technology, access to justice, e-learning for lawyers, and the impact of the recession on the practice of law. He analyzes the four main pressures that lawyers now face (to charge less, to work differently, to embrace technology, and to deregulate), and reveals common fallacies associated with each. And, in an entirely new line of thinking, Susskind argues that law firms and in-house departments will have four business models from which to choose in the future, and he provides some new tools and techniques to help lawyers plan for their future.
Susskind argues that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated. Two forces propel the legal profession towards this scenario: a market pull towards commoditisation and a pervasive development and uptake of information technology. At the same time, the book foresees new law jobs emerging which may be highly rewarding, even if very different from those of today.
The End of Lawyers represents a compelling vision of the future of the legal profession and a must-read for all lawyers. Indeed this book should be read by all those whose work touches on the law, and it offers much food for thought for anyone working in a professional environment.
Product Details
ISBN-13: | 9780199593613 |
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Publisher: | Oxford University Press |
Publication date: | 09/17/2010 |
Edition description: | Revised |
Pages: | 358 |
Sales rank: | 949,672 |
Product dimensions: | 6.16(w) x 9.04(h) x 0.78(d) |
About the Author
Table of Contents
List of Figures xv
Introduction to the Paperback Edition xvii
1 Introduction-the Beginning of the End" 1
1.1 The challenge for lawyers 2
1.2 Four thoughts 3
1.3 A journey 12
1.4 The Future of Law 17
1.5 Progress over the last decade 19
1.6 The flow of this book 23
2 The Path to Commoditization 27
2.1 The evolution of legal service 28
2.2 The pull of the market 33
2.3 Opportunities for innovative lawyers 36
2.4 Some apparent failures explained 40
2.5 Decomposing and multi-sourcing 42
2.6 Two case studies 53
3 Trends in Technology 59
3.1 Exponential growth 61
3.2 Information satisfaction 65
3.3 Online community 69
3.4 The Net Generation 83
3.5 Clicks and mortals 87
3.6 Disruptive technologies 93
4 Disruptive Legal Technologies 99
4.1 Automated document assembly 100
4.2 Relentless connectivity 105
4.3 The electronic legal marketplace 108
4.4 E-learning 114
4.5 Online legal guidance 121
4.6 Legal open-sourcing 125
4.7 Closed legal communities 130
4.8 Workflow and project management 136
4.9 Embedded legal knowledge 141
5 The Future for In-house Lawyers 147
5.1 The asymmetry between lawyers and clients 148
5.2 The Law Firm Grid 153
5.3 The importance of knowledge systems 158
5.4 The Client Grid 160
5.5 Data sharing 166
5.6 Knowledge sharing 171
5.7 The challenge for clients 174
6 Resolving and Avoiding Disputes 181
6.1 Reforms and changes 184
6.2 Decomposing dispute resolution 189
6.3 From litigation support to electronic disclosure 192
6.4 Case management and electronic filing 201
6.5 Courtroom technology and judges 210
6.6 Online dispute resolution 217
6.7 Dispute avoidance 224
7 Access to Law and to Justice 229
7.1 Redefining access to justice 230
7.2 The building blocks of access to justice 235
7.3 The empowered citizen 238
7.4 Streamlined law firms 245
7.5 A healthy third sector 249
7.6 Entrepreneurial alternative providers 253
7.7 Accessible legal information systems 255
7.8 Enlightened public information policy 263
8 Conclusion-the Future of Lawyers 269
8.1 The prognosis 270
8.2 The implications 278
Bibliography 285
Index 293