The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees

by Jeanne Meister, Kevin J. Mulcahy

Overview

Axiom Business Book Award Silver Medal Winner

DISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING.

In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re agile, and they’re customer-focused. But, most important, they’re game changers. And their workplace practices reflect this.

The Future Workplace Experience presents an actionable framework for meeting today’s toughest business disruptions head-on. It guides you step-by-step through the process of recruiting top employees and building an engaged culture—one that will drive your company to long-term success. Two of today’s leading voices on the future of work, provide 10 rules for rethinking, reimagining, and reinventing your organization, including:

• MAKE THE WORKPLACE AN EXPERIENCE
• BE AN AGILE LEADER
• CONSIDER TECHNOLOGY AN ENABLER AND DISTRUPTOR
• EMBRACE ON-DEMAND LEARNING
• TAP THE POWER OF MULTIPLE GENERATIONS
• PLAN FOR MORE GIG ECONOMY WORKERS

Everything we took for granted in the past— from what we expect from our jobs to whom we work with and how—is changing before our eyes. The strongest organizations today are “learning machines.” New challenges require new solutions—and these organizations are finding them.

If you want to compete in the years to come, you have to meet the future now. The Future Workplace Experience is your playbook for taking your organization to the top of your industry.

Product Details

ISBN-13:	9781259589386
Publisher:	McGraw Hill LLC
Publication date:	11/02/2016
Pages:	304
Product dimensions:	5.90(w) x 9.10(h) x 1.30(d)

About the Author

Jeanne C. Meister is a founding partner of Future Workplace, an HR executive network and research firm. She is the co-author of the bestselling book The 2020 Workplace and is a regular contributor to Forbes. Jeanne is the receipt of the Distinguished Contribution in Workplace Learning Award, given by Association For Talent Development (ATD) to one executive each year honoring their body of work. Jeanne regularly speaks on how to prepare for the future of work. She lives in New York City.

Kevin J. Mulcahy is a partner with Future Workplace and along with Jeanne, is the co-host of The Future Workplace Network, a membership community for HR executives. Organizations across multiple industries and geographies regularly engage him to facilitate corporate workshops on ‘future proofing’ their business and HR strategies. Kevin coaches on leadership effectiveness at the Harvard Business School and is an adjunct faculty member at Babson College. Born and raised in Ireland, he now lives in Boston, Massachusetts.

Table of Contents

Foreword ix

Introduction xiii

Part I What Workers Expect from Work

Rule #1 Make the Workplace an Experience 3

Rule #2 Use Space to Promote Culture 27

Rule #3 Be an Agile Leader 47

Part II How Technology Transforms the Workplace

Rule #4 Consider Technology an Enabler and Disruptor 73

Rule #5 Build a Data-Driven Recruiting Ecosystem 95

Rule #6 Embrace On-Demand Learning 117

Part III The Changing Composition of the Workforce

Rule #7 Tap the Power of Multiple Generations 139

Rule #8 Build Gender Equality 163

Rule #9 Plan for More Gig Economy Workers 183

Rule #10 Be a Workplace Activist 201

Looking Forward: Expect the Unexpected 211

Acknowledgments 225

Notes 227

Index 249

Editorial Reviews

11/15/2016
In a time where interactions happen in a market-driven economy, it should come as no surprise that attracting and keeping employees has become an enterprise business. Not just for HR professionals, Meister (founding partner, Future Workplace; coauthor, The 2020 Workplace) and Mulcahy's (partner, Future Workplace) ten rules can be utilized by all managers for finding and retaining staff. Employers must think beyond the traditional office design. Employees want flexible schedules—not just the old nine-to-five shift. Innovative environments are comfortable and mobile, accommodating collaborative projects as well as individual work efforts. As technology drives the present and future workplace experience, companies must be active in seeking new employees by building online branding, using social media to connect people with jobs, and providing virtual simulations to introduce applicants to the corporate setting. Add into this mix multigenerational employees with different values, needs, and experiences. The authors emphasize that organizations must compete in a marketplace of diverse employment choices, and that managers must be agile and flexible when hiring and motivating personnel. VERDICT Great for readers who enjoyed Roland Deiser's Designing the Smart Organization and Jim Collins's Good to Great.—Melissa Lockaby, Univ. of North Georgia Libs., Dahlonega

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