The Handbook of Human Services Management / Edition 2

by Rino J. Patti

Overview

Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised.

Product Details

ISBN-13:	9781412952910
Publisher:	SAGE Publications
Publication date:	10/01/2008
Edition description:	Second Edition
Pages:	536
Product dimensions:	6.90(w) x 9.90(h) x 1.20(d)

Table of Contents

Preface
Part 1. Dimensions of Human Services Management
1. Management in the Human Services: Purposes, Practice, and Prospects in the 21st Century - Rino J. Patti
2. General Themes in the Evolution of Human Services Administration - Michael Reisch
3. Human Services Administration and Organizational Theory - Yeheskel Hasenfeld
4. The Structure and Financing of Human Services Organizations - Leon Ginsberg and Margaret Gibelman
5. What Human Services Managers Do and Why They Do It - David Menefee
Part 2. Managing for Performance
6. Organizational Climate and Culture and Performance in the Human Services - Charles Glisson
7. Leadership and Performance in Human Services Organizations - Thomas Packard
8. Managing for Service Outcomes: The Critical Role of Information - John Poertner
9. Developing Information Technology Applications for Performance-Oriented Management in a Global Environment - Dick Schoech
Part 3. Developing and Empowering Staff and Volunteers
10. Motivating Work Performance in Human Services Organizations - Diane Vinokur-Kaplan
11. Social Psychological Perspectives of Workforce Diversity and Inclusion in National and Global Contexts - Michàlle Mor Barak
12. Managing Human Resources: Administrative Issues - Peter J. Pecora
13. Supervision, Development, and Training for Staff and Volunteers - Karen M. Hopkins
14. Managing for Diversity and Empowerment in Human Services Agencies - Alfreda P. Iglehart
Part 4. Developing and Managing Programs and Resources
15. Managing the Planning Process - Michael J. Austin and Jeffrey R. Solomon
16. Program Planning and Management - Lawrence L. Martin
17. Confronting Fundraising Challenges - Armand Lauffer
18. Nonprofit Boards: Developing and Managing a Vital Resource - Sheldon R. Gelman
19. Managing Financial Resources - Mark Ezell
Part 5. Leadership in the Agency Environment
20. Agency-Environment Relations: Understanding External and Natural Environments - Hillel Schmid
21. Building Community Partnerships and Networks - Catherine Foster Alter
22. Policy Advocacy and Lobbying in Human Services Organizations - Jennifer E. Mosley
Part 6. Looking to the Future: Practice Trends and Management Education
23. Practitioners' Views on the Future of Human Services Management - Gary Bess
24. Preparing Managers for the Human Services: Identifying and Overcoming Current Barriers in Social Work Management Education - Richard Hoefer
Index
About the Editor
About the Contributors