The No Complaining Rule: Positive Ways to Deal with Negativity at Work

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon
The No Complaining Rule: Positive Ways to Deal with Negativity at Work

The No Complaining Rule: Positive Ways to Deal with Negativity at Work

by Jon Gordon

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Overview

It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company—EZ Tech—is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems. Employees have been posting negative comments about management on blogs for the world to see, the media is attacking the credibility of the company, morale is at an all-time low, negativity is at an all-time high, and the stock price is sinking faster than the Titanic. As VP of human resources, Hope is charged with finding a solution to overcome the biggest challenge in her company's history. In the process of battling her own adversity, she discovers the no complaining rule and other positive ways to save her company and herself from ruin.

In the spirit of his international bestseller The Energy Bus, Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life—the negativity that costs organizations billions of dollars and impacts the morale, productivity, and health of individuals and teams.

Based on an actual company that created and implemented the no complaining rule, Gordon delivers an engaging story filled with innovative ideas and practical strategies to develop positive leaders, organizations, and teams.

For managers, team leaders, or anyone looking to turn negative energy into positive solutions, The No Complaining Rule shares powerful principles and an actionable plan to win the battle against individual and organizational negativity. When you implement the no complaining rule, you'll spend less time and energy on problems and more time focused on solutions.


Product Details

ISBN-13: 9780470428474
Publisher: Wiley
Publication date: 01/13/2011
Series: Jon Gordon
Sold by: JOHN WILEY & SONS
Format: eBook
Pages: 176
Sales rank: 338,624
File size: 3 MB

About the Author

About The Author
JON GORDON's bestselling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, and college coaches and teams, Fortune 500 companies, school districts, hospitals, and nonprofits. He is the author of the Wall Street Journal bestseller The Energy Bus, Training Camp, The Shark and The Goldfish, The Seed, and Soup: A Recipe to Nourish Your Team and Culture. Jon invites you to visit and connect with him at www.JonGordon.com. Follow him on Twitter @JonGordon11.

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Table of Contents


Acknowledgments     ix
Author's Note     xi
Introduction     xiii
Hope     1
On Fire     3
Morale     7
The Phone Call     11
The Real Problem     15
Traffic     17
The Talk     23
The Cost of Negativity     27
It Could Be Worse     31
Cancer     35
The Positive Road     41
The Complaining Fast     45
Three No Complaining Tools     49
No News Is Good News     51
Fundamentals of Prosperity     53
The Bloggers     59
The Yard Guy     63
Friday     67
The Meeting     73
Positive Principles     75
Questions     83
More Traffic     87
Sunday     89
Monday     93
Hope Shares the No Complaining Rule     95
The Rollout     101
Play to Win     105
Hope Receives the News     107
Six Months Later     111
It's All Good     115
No Complaining Rule Action Plan     121
No Complaining Week Personal Action Plan     129
Are You a Complainer? Assessment     133
www.NoComplainingRule.com Web Site Information     137
Is Your Organization Positive or Negative?     139
Also by Jon Gordon...     141
Seminar Information     143
Index     145
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