The Organizational Behavior Reader / Edition 9

by Joyce Osland, David Kolb, Irwin Rubin, Marlene Turner

Overview

This reader provides the best collection of classic, ground-breaking articles, as well as cutting-edge works in the field in a practical, reader-friendly format.

Product Details

ISBN-13:	9780136125518
Publisher:	Pearson Education
Publication date:	10/22/2010
Edition description:	New Edition
Pages:	720
Product dimensions:	7.90(w) x 10.00(h) x 1.50(d)

About the Author

Joyce Osland is a specialist in international management, focusing on Latin America, global leadership, and organization development.  She has lived and worked overseas for fourteen years in seven different countries, primarily in Latin American and West Africa.

Professor Osland received her Ph.D. in Organizational Behavior from Case Western Reserve University.  She taught in the MBA program and executive education programs at INCAE (The Central American Institute of Business Administration) in Costa Rica from 1989-1992. She was a faculty member of the University of Portland’s School of Business from 1992 until 2002 when she accepted a position at San Jose State University.  Dr. Osland has received several teaching and research awards and is a visiting professor in the master’s and Executive MBA programs at various universities in the United States and abroad.  She does executive education programs and organization development consulting for multinationals and small businesses.  Dr. Osland has also been involved in designing faculty development programs and doing in-service programs on experiential learning. She was the president of the Western Academy of Management and received that organization’s Ascendant Scholar Award and President’s Leadership Award.

Professor Osland is an active researcher who has received a number of grants to support her work.  Her current studies focus on cultural sensemaking, expert thinking in global leaders,  the cognitive processes of expert interculturalists, the transformational experience of international study abroad students, the link between repatriates and organizationallearning, and the merger of a city and university library.

Professor Osland has published a number of research articles in leading academic journals, such as the Academy of Management Review, Academy of Management Executive, and Human Resource Management, as well as practitioner articles,book chapters, and cases.  Recent publications include global competencies, managerial styles of outstanding Central American female executives, expert thinking in global leaders, a literature review of global leadership competencies and global mindset, and HRM in Central America and Panama. She wrote The Adventure of Working Abroad: Hero Tales from the Global Frontier, (Jossey-Bass, 1995), which describes the transformational experience of expatriates. 

 

Marlene Turner studies group processes and performance, organizational and individual impacts of selection processes, and organizational and group responses to threat and crisis. She is currently a Professor of Organization and Management at San Jose State University, where she teaches courses in organizational behavior, change, and managing teams.

Professor Turner earned a Ph. D. in organizational behavior and theory from Carnegie Mellon University.  Her work has been published in both scholarly and practitioner outlets such as Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, and Across the Board.  She is the editor of Groups at Work: Theory and Research and has served as guest editor of Basic and Applied Social Psychology and Organizational Behavior and Human Decision Processes. Professor Turner has served on several editorial boards, including those of Administrative Science Quarterly, Group Processes and Interpersonal Relations, Management Science, Organization Science, and Social Influence.  A recipient of both teaching and research awards, she particularly treasures a commemorative bat, awarded by the Cooperstown, New York Baseball Hall of Fame for her research on Jackie Robinson and the integration of baseball.

 

Read an Excerpt

PREFACE:

PREFACE

This book is a primer on human behavior in organizations for students of management at three different levels—undergraduate, graduate, and executive education. Our goal in this volume is to prepare employees and managers to diagnose and understand organizational issues and be more effective. The reader includes writings by scholars and practitioners in the key areas of organizational behavior, which have been divided into four sections: "Understanding Yourself and Other People at Work," "Creating Effective Work Groups," "Leadership and Management," and "Managing Effective Organizations." This edition contains basic ideas and concepts, new research findings and practical applications, as well as emerging perspectives that suggest the future shape of the field. In contrast with previous editions, there is more emphasis on international topics, teams, commitment, creativity, diversity, e-commerce, and global business.

Our aim was to compile an exciting collection of significant, theoretical, and practical work that is both reader-friendly and topical. We have read hundreds of articles to find "just the right ones," which can be classified in one or more of the following categories:

1. Classic, ground-breaking articles that, while written years ago, still provide the definitive treatment of a subject and deserve to be read in the scholar's original words
2. Lucid overviews of research findings and theories on a particular topic
3. Descriptions of cutting-edge research
4. Practical guides for managers based on research findings.

For the first time, this edition contains brief chapterintroductions to set the stage for readers and provide a glimpse of what they can expect. This book is designed to be used with the text/workbook Organizational Behavior: An Experiential Approach to Organizational Behavior Seventh Edition, by the same authors. The articles contained herein form a complete package with the exercises and theory contained in the workbook, allowing the student to go through all the phases of the experiential learning process.

Although designed as a companion volume, this collection of readings stands on its own and should be useful to teachers, managers, and consultants for the breadth of viewpoints and the wealth of data that it provides about the field of organizational behavior.

When it comes to acknowledging contributions to this edition, our greatest debt of gratitude goes to Susan Mann, research assistant extraordinaire. Innumerable colleagues have suggested their favorite readings. In particular, we would like to thank Suzanne Adams, Bruce Drake, Howard Feldman, Tom Howe, Asbjorn Osland, Robert Peterson, and Susan Schor for their contributions and opinions. The reviewers of the previous edition were extremely helpful and thorough: John Dopp, Gene Hendrix, Avis Johnson, and Dennis O'Connor. The reference librarians at the University of Portland—Tony Greiner, Susan Hinken, Pam Horan, Torie Scott, Heidi Senior, as well as the director, Rich Hines—all went well above the call of duty in tracking down articles and citations. Carol Henson, Susan Mann, Jessica Osland and Debra Stephens deserve thiinks for their proof readings contributions. Ron Hill, dean at the University of Portland's business school, and the Robert B. Pamplin, Jr. Foundation have provided support for this project. Finally, we're very grateful to Melissa O'Neill, Gwynn Klobes, Michael Kuchler, and the student workers at the University of Portland business school who cheerfully lent a helping hand to this project.

It was pleasure, as always, to work with the Prentice Hall crew: David Shafer, Jennifer Glennon, Michele Foresta, Judy Leale, Kim Marsden, and the unflappable Cindy Spreder.

In addition to colleagues and publishing staff, an effort like this reader is also the culmination of numerous family sacrifices, favors, and opinions. We owe a special debt of gratitude, in partyicular, to Asbjorn, Jessica and Carol, and also to Michael, Katrina, Ellie and Anna.

Joyce S. Osland
David A. Kolb
Irwin M. Rubin

Table of Contents

PART 1: Understanding Yourself and Other People at Work
Chapter 1. Setting the Global Stage
Chapter 2. The Psychological Contract and Commitment
Chapter 3. Theories of Managing People
Chapter 4. Individual and Organizational Learning
Chapter 5. Decoding Human Behavior
Chapter 6. Individual and Organizational Motivation
Chapter 7. Ethics and Values
Chapter 8. Personal Growth and Work Stress
PART 2: Creating Effective Work Groups
Chapter 9. Interpersonal Communication
Chapter 10. Perception and Attribution
Chapter 11. Group Dynamics and Work Teams
Chapter 12. Problem Solving
Chapter 13. Creativity
Chapter 14. Conflict and Negotiation
Chapter 15. Managing Diversity
PART 3: Leadership and Management
Chapter 16. Leadership
Chapter 17. Organizational Culture
Chapter 18. Decision Making
Chapter 19. Power and Influence
Chapter 20. Empowerment and Coaching
Chapter 21. Performance Management
Chapter 22. Organization Design
Chapter 23. Managing Change

Preface

PREFACE:

PREFACE

This book is a primer on human behavior in organizations for students of management at three different levels—undergraduate, graduate, and executive education. Our goal in this volume is to prepare employees and managers to diagnose and understand organizational issues and be more effective. The reader includes writings by scholars and practitioners in the key areas of organizational behavior, which have been divided into four sections: "Understanding Yourself and Other People at Work," "Creating Effective Work Groups," "Leadership and Management," and "Managing Effective Organizations." This edition contains basic ideas and concepts, new research findings and practical applications, as well as emerging perspectives that suggest the future shape of the field. In contrast with previous editions, there is more emphasis on international topics, teams, commitment, creativity, diversity, e-commerce, and global business.

Our aim was to compile an exciting collection of significant, theoretical, and practical work that is both reader-friendly and topical. We have read hundreds of articles to find "just the right ones," which can be classified in one or more of the following categories:

1. Classic, ground-breaking articles that, while written years ago, still provide the definitive treatment of a subject and deserve to be read in the scholar's original words
2. Lucid overviews of research findings and theories on a particular topic
3. Descriptions of cutting-edge research
4. Practical guides for managers based on research findings.

For the first time, this edition contains briefchapterintroductions to set the stage for readers and provide a glimpse of what they can expect. This book is designed to be used with the text/workbook Organizational Behavior: An Experiential Approach to Organizational Behavior Seventh Edition, by the same authors. The articles contained herein form a complete package with the exercises and theory contained in the workbook, allowing the student to go through all the phases of the experiential learning process.

Although designed as a companion volume, this collection of readings stands on its own and should be useful to teachers, managers, and consultants for the breadth of viewpoints and the wealth of data that it provides about the field of organizational behavior.

When it comes to acknowledging contributions to this edition, our greatest debt of gratitude goes to Susan Mann, research assistant extraordinaire. Innumerable colleagues have suggested their favorite readings. In particular, we would like to thank Suzanne Adams, Bruce Drake, Howard Feldman, Tom Howe, Asbjorn Osland, Robert Peterson, and Susan Schor for their contributions and opinions. The reviewers of the previous edition were extremely helpful and thorough: John Dopp, Gene Hendrix, Avis Johnson, and Dennis O'Connor. The reference librarians at the University of Portland—Tony Greiner, Susan Hinken, Pam Horan, Torie Scott, Heidi Senior, as well as the director, Rich Hines—all went well above the call of duty in tracking down articles and citations. Carol Henson, Susan Mann, Jessica Osland and Debra Stephens deserve thiinks for their proof readings contributions. Ron Hill, dean at the University of Portland's business school, and the Robert B. Pamplin, Jr. Foundation have provided support for this project. Finally, we're very grateful to Melissa O'Neill, Gwynn Klobes, Michael Kuchler, and the student workers at the University of Portland business school who cheerfully lent a helping hand to this project.

It was pleasure, as always, to work with the Prentice Hall crew: David Shafer, Jennifer Glennon, Michele Foresta, Judy Leale, Kim Marsden, and the unflappable Cindy Spreder.

In addition to colleagues and publishing staff, an effort like this reader is also the culmination of numerous family sacrifices, favors, and opinions. We owe a special debt of gratitude, in partyicular, to Asbjorn, Jessica and Carol, and also to Michael, Katrina, Ellie and Anna.

Joyce S. Osland
David A. Kolb
Irwin M. Rubin

Editorial Reviews

This companion volume to (by the same authors) presents research reports and theoretical essays which serve as primary material for students of experiential organizational behavior. A sampling of topics includes the psychological contract, individual and organizational learning and motivation, theories of managing people, ethics, personal growth, work stress, interpersonal communication, group dynamics, problem solving, creativity, conflict, and managing diversity. The volume is not indexed. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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