The Routledge Companion to Lean Management / Edition 1

by Torbjorn H. Netland, Daryl J. Powell

Overview

Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to sales and marketing, from the automobile industry to academic institutions.

The volume collects contributions from well-known lean experts and up-and-coming scholars from around the world. The chapters provide a detailed description of lean management across the manufacturing enterprise (supply chain, accounting, production, sales, IT etc.), and offer important perspectives for applying lean across different industries (construction, healthcare, logistics). The contributors address challenges and opportunities for future development in each of the lean application areas, concluding most chapters with a short case study to illustrate current best practice. The book is divided into three parts:

• The Lean Enterprise
• Lean across Industries
• A Lean World.

This handbook is an excellent resource for business and management students as well as any academics, scholars, practitioners, and consultants interested in the "lean world."

Product Details

ISBN-13:	9780367873592
Publisher:	Taylor & Francis
Publication date:	12/10/2019
Series:	Routledge Companions in Business, Management and Marketing
Pages:	500
Product dimensions:	6.88(w) x 9.69(h) x (d)

About the Author

Torbjørn H. Netland is Chair of Production and Operations Management at the Department of Management, Technology, and Economics at ETH Zurich, Switzerland.

Daryl J. Powell is the Lean Program Manager at the Subsea division of Kongsberg Maritime AS, Norway, and a visiting professor at the Faculty of Economics and Business at the University of Groningen, Netherlands.

Table of Contents

List of contributors ix

Preface xxi

Introduction 1

1 The Evolution of Lean Thinking and Practice Daniel T. Jones James P. Womack 3

2 The Toyota Way: Striving for Excellence Jeffrey K. Liker 9

Part I The Lean Enterprise 21

3 Lean Production Pauline Found John Bicheno 23

4 Lean Leadership Michael Ballé 34

5 Lean Innovation Günther Schuh Stefan Rudolf Christian Mattem 44

6 Lean Product and Process Development Monica Rossi James Morgan John Shook 55

7 Lean Systems Engineering Cecilia Haskins Bohdan W. Oppenheim 75

8 Lean Logistics Michel Baudin 83

9 Lean Safety Robert B. Hafey 98

10 Lean Teams Desirée Van Dun Celeste Wilderom 106

11 Lean IT Par Åhlström Ryusuke Kosuge Magnus Mähring 118

12 Lean Sales and Marketing Brent Wahba 130

13 Lean Branding Laura Busche 143

14 Lean Accounting Brian H. Maskell 153

15 Lean Auditing James C. Paterson 165

16 Lean Remanufacturing Elzbieta Pawlik Winifred Ijomah Jonathan Comey 179

17 Lean and Green Keivan Zokaei Ioannis Manikas Hunter Lovins 189

18 Lean Purchasing Tim Torvatn Ann-Charlott Pedersen Elsebeth Holmen 202

19 Lean Supply Chains Jonathan Gosling Maneesh Kumar Mohamed Naim 212

20 Lean Distribution Matthias Holweg Andreas Reichhart 225

21 Lean After-Sales Services Barbara Resta Paolo Gaiardelli Stefano Dotti Dario Luise 234

22 Lean Global Corporations Torbjøm H. Netland 248

Part II Lean across Industries 259

23 Lean Healthcare Daniel T. Jones 261

24 Lean Construction Glenn Ballard 271

25 Lean Engineer-to-Order Manufacturing Daryl J. Powell Aldert van der Stoel 286

26 Lean Mining Behzad Ghodrati Seyed Hadi Hoseinie Uday Kumar 302

21 Lean Maintenance, Repair, and Overhaul Mandyam M. Srinivasan 311

28 Lean Public Services Zoe Radnor 321

29 Lean Armed Forces Nicola Bateman Peter Hines 339

30 Lean Policing Harry Barton Rupert L. Matthews Peter E. Marzec 346

31 Lean Justice Ana Lúcia Martins Isabell Storsjö Simone Zanoni 357

32 Lean Public Water Supply Kirstin Scholten Benjamin Ward Dirk Pieter van Donk 368

33 Lean Dealerships David Brunt 378

34 Lean Software Development Mary Poppendieck 392

35 Lean Printing Ken Macro 403

36 Lean Retail Paul Myerson 413

37 Lean Education Vincent Wiegel Lejla Brouwer-Hadzialic 422

38 Lean Schools Jan Riezebos 435

39 Lean Universities Steve Yorkstone 449

Part III A Lean World 463

40 A Lean World Torbjørn H. Netland Daryl J. Powell 465

Index 474

Editorial Reviews

"Netland and Powell have done a wonderful job in bringing together the key writers on the Lean agenda. Anyone seeking to dig deeper in the field, either in the underlying philosophy or specific applications, will find much of value here. The book is unique in its breadth, giving an accurate reflection of the state of the art."

Steve New, University of Oxford, UK

"When Quincy Jones produced the song We Are the World, written by Michael Jackson and Lionel Richie, he gathered what he called ‘the supergroup.’ The most admired singers in the world contributed with their best tones in ONE song. This is a book where Netland and Powell have done the very same thing, but on the ‘lean arena.’ They have gathered the most admired ‘lean singers’ in the world where everyone contributes with their best ‘lean tones.’ This is a megahit! Enjoy the rhythm!"

Niklas Modig, Stockholm School of Economics, Sweden

Winner of 2017 Shingo Research Award

"Netland and Powell have done a wonderful job in bringing together the key writers on the Lean agenda. Anyone seeking to dig deeper in the field, either in the underlying philosophy or specific applications, will find much of value here. The book is unique in its breadth, giving an accurate reflection of the state of the art."

Steve New, University of Oxford, UK

"When Quincy Jones produced the song We Are the World, written by Michael Jackson and Lionel Richie, he gathered what he called ‘the supergroup.’ The most admired singers in the world contributed with their best tones in ONE song. This is a book where Netland and Powell have done the very same thing, but on the ‘lean arena.’ They have gathered the most admired ‘lean singers’ in the world where everyone contributes with their best ‘lean tones.’ This is a megahit! Enjoy the rhythm!"

Niklas Modig, Stockholm School of Economics, Sweden

From the Publisher