Table of Contents
Preface vii
Acknowledgments ix
About the Authors xi
Part 1 Introduction 1
1 Emotional Intelligence: Here to Stay 3
2 Class Closed and the ABCDE Model 27
Part 2 The Self-Perception Realm 41
3 Emotional Self-Awareness 43
4 Self-Regard 55
5 Self-Actualization 65
Part 3 The Self-Expression Realm 77
6 Emotional Expression 79
7 Independence 89
8 Assertiveness 99
Part 4 The Interpersonal Realm 115
9 Interpersonal Relationships 117
10 Empathy 127
11 Social Responsibility 139
Part 5 The Decision-Making Realm 151
12 Reality Testing 153
13 Problem Solving 161
14 Impulse Control 173
Part 6 The Stress Management Realm 183
15 Flexibility 185
16 Stress Tolerance 195
17 Optimism 207
Part 7 General Well-Being 217
18 Happiness 219
Part 8 Putting It All Together 231
19 EQ and Student Success 233
20 EQ and Work Success 247
21 The Role of EQ in Leadership 281
22 EQ, Lifestyle, Healthy Living, and Relationships 293
23 What’s Next? 303
References 305
Index 315