Transforming Racial and Cultural Lines in Health and Social Care: Listening, Loving, and Lifting Spirits When You Can

by Jan Froehlich, June Thornton-Marsh

Overview

This book proposes an innovative new model for transforming racial and cultural lines in health and social care through communication processes, and introduces listening partnerships as a cost-effective, sustainable intervention to improve communication skills.

Transforming Racial and Cultural Lines in Health and Social Care walks the reader through the process of developing the essential skills for racially and culturally effective and compassionate communication. Divided into four parts, the book includes examples that highlight the significance of each skill and provides listening partnerships on each topic. In the final part of the book, Froehlich and Thornton-Marsh interview medical, health, and social care practitioners regarding their experiences in using racially and culturally effective communication to transform health and social care. Improved communication enhances the experience of health and social care for both patients and practitioners and ultimately supports better health outcomes.

Transforming Racial and Cultural Lines in Health and Social Care is essential reading for health and social care students looking to improve their communication skills and provide better care.

Product Details

ISBN-13:	9780367258993
Publisher:	Taylor & Francis
Publication date:	12/31/2020
Pages:	266
Product dimensions:	6.12(w) x 9.19(h) x (d)

About the Author

Jan Froehlich is Associate Professor of Occupational Therapy at the University of New England (UNE), Maine, United States.

June Thornton-Marsh is a Licensed Clinical Social Worker in private practice, Maine, United States.

Table of Contents

Part 1 One Human Race with a Tapestry of Cultures: A Communication Process for Transforming Racial and Cultural Lines in Health and Social Care 1.The Art of Racially and Culturally Effective Communication in Health and Social Care 2.A Model for Transforming Racial and Cultural Lines: Listening, Loving, and Lifting Spirits Part 2 Refinement of Racially and Culturally Effective Communication in Health and Social Care 3.Presence and Attunement 4.Loving and Inviting Life Narratives 5.Aligning and Responding to Emotions 6.Lifting Spirits 7.Teamwork and Collaboration Part 3 Deepening and Restoring Connections Within and Across Racial and Cultural Lines 8.Understanding Oppression and Internalized Oppression Within and Across Racial and Cultural Identities 9.Oppression, Health and Wellbeing 10.Partnerships to Dismantle Oppression Part 4 Garnering Love, Hope, and Leadership for Human and Planetary Health 11.Hopes and Visions for Human and Planetary Health: Voices of Front-Line Workers as Leaders (Nurses, Occupational Therapists, Physical Therapists, Physicians, Physician Assistants and Social Workers) 12.Transforming Experiences in Health and Social Care to Improve Health and Wellbeing for All. Appendix A.The Transformative Power of Language Appendix B.Assessing Your Strengths and Areas for Improvement as a Racially and Culturally Effective Communicator Appendix C.Listening and Engaging to Transform: Listening Partnership Questions and Discussion/Journal Prompts Appendix D.Health and Wellbeing of People Under Threat.

Editorial Reviews

Reviewer: Cheryl Leiningen, DNP, RN, APN-BC, PMHNP-BC(Monmouth University School of Nursing and Health Studies)
Description: This book offers a resource for those interested in enhancing communication skills related to the processes involved in providing appropriate racial and cultural care. The racial and cultural lines examined are appropriate in health and social care settings. It book's organization includes a four-part format that reinforces the processes presented by providing examples for each skill and then providing actual feedback from clinicians who have utilized them.
Purpose: The book is a valuable resource that provides a clear overview on enhancing communication skills essential to delivering care that improves health outcomes. The authors have successfully met the objectives of creating a new model of racially and culturally appropriate communication that positively impacts care.
Audience: The primary audience of this is health and social practitioners (i.e., nurses, advanced practice nurses, physicians, physician assistants, social workers, occupational therapists, or physical therapists) that want to develop communication skills that are racially and culturally appropriate. The book provides communication skills reinforced by examples and vignettes, making it a significant contribution to the resources available to combat this oppression. The authors share their mixed-race heritage, their personal stories of racial and cultural barriers, and how they resulted in experiences of oppression. With backgrounds in occupational therapy and social work, they are able to share these past experiences and create a partnership that helps them "commit to transforming pain and suffering into healing and flourishing."
Features: The book's organization covers the content with examples that reinforce its concepts. Each section begins with an overview of the material with vignettes that are threaded throughout the book, to help demonstrate the ideas being presented. Throughout the book there are tables that include examples of questions that help to facilitate reflection. For those that want additional resources, at the end of each chapter there is an extensive list of references. In Chapter 11, a variety of health and social practitioners share their perspectives on the importance of implementing the skills of "listening, loving and lifting spirits". Appendix B offers assessments that help to evaluate strengths and areas for improvement related to racially and culturally appropriate communication.
Assessment: This book is a valuable tool that provides the knowledge, skills, and practitioner testimonials needed to transform racial and cultural lines of communication.

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