Usability Assessment: How to Measure the Usability of Products, Services, and Systems

by Philip Kortum

Overview

Usability Assessment is a concise volume for anyone requiring knowledge and practice in assessing the usability of any type of product, tool, or system before it is launched. It provides a brief history and rationale for conducting usability assessments and examples of how usability assessment methods have been applied, takes readers step by step through the process, highlights challenges and special cases, and offers real-life examples. By the end of the book, readers will have the knowledge and skills they need to conduct their own usability assessments without requiring that they read textbooks or attend workshops.This book will be valuable for undergraduate and graduate students; practitioners; usability professionals; human-computer interaction professionals; researchers in fields such as industrial design, industrial/organizational psychology, and computer science; and those working in a wide range of content domains, such as health care, transportation, product design, aerospace, and manufacturing.

Product Details

ISBN-13:	9780945289494
Publisher:	Human Factors & Ergonomics Society
Publication date:	11/15/2016
Series:	Users' Guides to Human Factors and Ergonomics Methods , #1
Edition description:	New Edition
Pages:	120
Product dimensions:	7.01(w) x 10.00(h) x 0.25(d)

About the Author

Philip Kortum is a faculty member in the Department of Psychology at Rice University in Houston, Texas. His primary interests are in the research and development of highly usable systems in the voting and mobile computing domains and in the characterization of measures of usability and usable systems. Prior to joining Rice University, Kortum worked for more than 15 years in the defense and telecommunications industries, where he researched and helped field award-winning user-centered systems. He is the author of more than 80 peer-reviewed papers and conference proceedings and holds 49 U.S. patents. He received his MS from Northeastern University and his PhD from the University of Texas at Austin.