Usability Evaluation In Industry

by Patrick W. Jordan (Editor), B. Thomas (Editor), Ian Lyall McClelland (Editor), Bernard Weerdmeester (Editor)

Overview

This book provides a variety of answers in its description and discussion of new, sometimes radical approaches to 'usability evaluation', now an increasingly common business tool. It contains new thinking of the subject of usability evaluation in industry. Contributions come from those involved in the practice of industry-based usability evaluation

Product Details

ISBN-13:	9781040070918
Publisher:	CRC Press
Publication date:	06/11/1996
Sold by:	Barnes & Noble
Format:	eBook
Pages:	252
File size:	3 MB

About the Author

Patrick W. Jordan, B. Thomas, Ian Lyall McClelland, Bernard Weerdmeester

Table of Contents

Part 1 Elements of usability: a combined effort in the standardization of user interface; usable usability evaluations - if the mountain won't come to Mohammed, Mohammed must go to the mountain; combining data in the evaluation of product usability. Part 2 Selecting evaluation methods: factors affecting methods and techniques of usability evaluation; information ecologies, experience and ergonomics; do-it-yourself usability evaluation - guiding software developers to usability. Part 3 Field studies: service information and evaluation; evaluation of a multi- system situation; observation as a technique for usability evaluation; field based prototyping. Part 4 Informal methods: quick and dirty usability tests; effective informal methods; getting the most out of quick and dirty user interface simulations. Part 5 New evaluation methods: a cost-effective method for the "in the field" usabilty evaluation; co-discovery exploration - an informal method for the iterative design of consumer products; private camera conversation - a new method for eliciting user responses; repatory grid theory and its application to product evaluation. Part 6 "Off the shelf" evaluation methods: software usability measurement inventory - background and usage; the usability checklist approach revisited; SUS - a quick and dirty usability scale; FACE - a rapid method for evaluation user interfaces. Part 7 Task analysis: hierarchical task analysis - an overview; task analysis for error identification. Part 8 Issues relating to usability evaluation: performance measurement and ecological evaluation; seminar discussions - issues for usability evaluation in industry.

Editorial Reviews

An overview of research currently being conducted in designing products with high usability, incorporating human factors into the design process. The 26 collected papers offer a view of current practice and identify key concerns in evaluating usable designs, covering the selection of evaluation methods, field studies, informal methods, new evaluation methods, "off the shelf" evaluation methods, and task analysis. These papers were originally presented as part of the Usability Evaluation in Industry seminar held in Eindhoven, The Netherlands, September, 1994. Annotation c. by Book News, Inc., Portland, Or.

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