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Civility at Work: How People Treatment is a Critical Success Driver for Business

By Lewena Bayer
Paperback
$36.95
By Lewena Bayer
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In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.

In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: A Nationwide Survey, condu...

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BusinessHuman ResourcesHuman Resources - Personnel Management