Order History
Premium Membership & Rewards
Help Center / FAQ
Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
Audiobook
FREE
with B&N Audiobooks Subscription
Premium Members save an extra 10% and all Members collect stamps to save with Rewards. 10 stamps = $5. Learn More
Available on compatible , the free NOOK App, and in My Digital Library
NOOK App
Download NOOK app
NOOK Devices
NOOK eReaders
- NOOK GlowLight 4 Plus
NOOK Tablets
- NOOK 8.7" Reading Tablet
- NOOK 9" Lenovo Tablet
- NOOK 10" HD Lenovo Tablet
- NOOK Tablet 7" & 10.1"
- NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
- NOOK by Samsung [Tab 4 10.1, S2 & E]
Free NOOK Reading Apps
- NOOK for iOS
- NOOK for Android
BN.com website
Go to your Digital Library in My Account
Customer Magic-The Macquarie Way shines a light on how an Australian technology company grew from a challenger telecom brand in the 1990s into a dynamic billion-dollar company. In a market notorious for underserving and overcharging customers, Macquarie Technology harnessed the magic of customer experience to achieve seemingly impossible customer-centric results and become world leaders in delivering award-winning customer experience.
This practical, easy-to-read guide for any leader, busine...
You May Also Like
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$26.00
or
1 Credit
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$22.10
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$20.00
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$25.00
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Extreme Ownership Series
Audiobook
$26.99
or
1 Credit
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Extreme Ownership Series
Audiobook
$26.99
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit