Order History
Premium Membership & Rewards
Help Center / FAQ
Customer Relationship Imprinting: The 6 Elements That Ensure Exceptional Service Without Exception
Audiobook
$14.95
Premium Members save an extra 10% and all Members collect stamps to save with Rewards. 10 stamps = $5.Learn More
Not eligible for purchase using B&N Audiobooks Subscription credits
In stock
This item is currently out of stock online.
Not Eligible for Free ShippingSelect a store to view item availability.
Available on compatible , the free NOOK App, and in My Digital Library
NOOK App
Download NOOK app
NOOK Devices
NOOK eReaders
- NOOK GlowLight 4 Plus
NOOK Tablets
- NOOK 9" Lenovo Tablet
- NOOK 10" HD Lenovo Tablet
- NOOK Tablet 7" & 10.1"
- NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
- NOOK by Samsung [Tab 4 10.1, S2 & E]
Free NOOK Reading Apps
- NOOK for iOS
- NOOK for Android
BN.com website
Go to your Digital Library in My Account
Limit 1 per customer
Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you!
While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation-until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay muc...
You May Also Like
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$26.00
or
1 Credit
1929: Inside the Greatest Crash in Wall Street History--and How It Shattereda Nation
Audiobook
$22.10
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$20.00
or
1 Credit
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
A Dare to Lead Book
Audiobook
$25.00
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Audiobook
$17.50
or
1 Credit
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Extreme Ownership Series
Audiobook
$26.99
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
Audiobook
$20.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit
Becoming Legend: The Billion-Dollar Blueprint to Be a Whale in a Sea of Sharks
Audiobook
$22.00
or
1 Credit