Diagnosed: An Insider's Guide For Your Healthcare Journey

Foreword by Tia Newcomer, CEO of CaringBridge

When Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States-Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it was this hard for them, how hard was it for ev...