Futureshift: Business success strategies for a rapidly changing world

Rita Clifton, Deputy Chair, The John Lewis Partnership

No one can accurately predict the future. But we can all prepare for it.

What lies ahead will be fast-moving, uncertain and filled with challenges – but also rich with opportunity for those bold enough to adapt and evolve. Rapid technological disruption, demographic 'timebombs', geopolitical shifts, fast-changing customer and employee expectations, and the conti...