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Self Esteem eBook - Active Listening How To Communicate Better

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Why It Is So Important To Actively Listen
Where there is an absence of active listening, there is poor communication, and where there is poor communication, opportunities are missed and problems are created or perpetuated.
Active listening encourages people to open up, reduces the chance of misunderstandings, helps to resolve problems and conflicts, and builds trust.
Research has shown that the majority of people spend up to 90% of their waking time engaged in some form of communication, be...