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Shifting Practices: Reflections on Technology, Practice, and Innovation

By Giovan Francesco Lanzara
eBook
$27.99
By Giovan Francesco Lanzara
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How disruptions and discontinuities caused by the introduction of new technologies often reveal aspects of practice not previously observed.

What happens in an established practice or work setting when a novel artifact or tool for doing work changes the familiar work routines? Any unexpected event, or change, or technological innovation creates a discontinuity; organizations and individuals must reframe taken-for-granted assumptions and practices and reposition themselves. To study innovatio...

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