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Smart Conflict: How to have hard conversations at work

By Alice Driscoll, Louise van Haarst
Paperback
$18.99
By Alice Driscoll, Louise van Haarst
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Business Book Awards 2026 Shortlisted in People, Culture and Management category

A highly practical, immediately implementable guide to getting good at conflict at work.

The ability to engage with healthy conflict is a crucial element of high performance, and the foundation of collaborative, inclusive and innovative cultures.

Drawing on the latest evidence and thinking from psychology and coaching research, Smart Conflict will equip you with the skills you need to manage conflict with confiden...

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BusinessSelf-Help & RelationshipsManagement & LeadershipHuman ResourcesEmotional HealingPersonal GrowthLeadershipCoping & HealingHuman Resources - Personnel ManagementSelf-Improvement