The Efficiency Paradox: What Big Data Can't Do

A "skillful and lucid" (The Wall Street Journal) way of thinking about efficiency, challenging our obsession with it-and offering a new understanding of how to benefit from the powerful potential of serendipity.

Algorithms, multitasking, the sharing economy, life hacks: our culture can't get enough of efficiency. One of the great promises of the Internet and big data revolutions is the idea that we can improve the processes and routines of our work and personal lives to get more done in less...