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Willie's Way

By Phillip Van Hooser
eBook
$8.99
By Phillip Van Hooser
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Willie's Way is unlike any other customer service book you'll read. Phillip Van Hooser's real life encounter with a South Carolina cabdriver forever changed how he measured customer service. Most people don't think of a cabdriver as a role model for great customer service. But Van Hooser's account of his experience with Willie proves that great customer service can be delivered even in the most difficult circumstances. This engaging and entertaining book translates Willie's commonsense appr...

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