Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Title: Millennial Monsters: Japanese Toys and the Global Imagination / Edition 1, Author: Anne Allison
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
Title: The Object of Labor: Art, Cloth, and Cultural Production / Edition 1, Author: Joan Livingstone
Title: Winning Ways: The Funeral Profession's Guide to Human Relations / Edition 1, Author: Todd W. Van Beck
Title: Computers and the Environment: Understanding and Managing their Impacts / Edition 1, Author: R. Kuehr
Title: Operations Management in Service Industries and the Public Sector: Text and Cases / Edition 1, Author: Christopher Voss
Title: From Products to Services: Insight and Experience from Companies Which Have Embraced the Service Economy / Edition 1, Author: Laurie Young
Title: Building Materials, Health and Indoor Air Quality: No Breathing Space? / Edition 1, Author: Tom Woolley
Title: Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System / Edition 1, Author: Michael D. Johnson
Title: The Intangible Economy: How Services Shape Global Production and Consumption, Author: Deborah K. Elms
Title: Opening Markets for Trade in Services: Countries and Sectors in Bilateral and WTO Negotiations, Author: Juan A. Marchetti
Title: Managing Professional Service Delivery: 9 Rules for Success / Edition 1, Author: Barry M. Mundt
Title: Service Worlds: People, Organisations, Technologies / Edition 1, Author: John Bryson
Title: Caring for Jewish Patients / Edition 1, Author: Joseph Spitzer
Title: Service Enterprise Integration: An Enterprise Engineering Perspective / Edition 1, Author: Cheng Hsu
Title: Sales, Marketing, and Continuous Improvement: Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty / Edition 1, Author: Daniel M. Stowell
Title: Services in Canada / Edition 1, Author: W.R. Frisbee
Title: Web-Based Green Products Life Cycle Management Systems: Reverse Supply Chain Utilization, Author: Hsiao-Fan Wang
Title: The Service Revolution in South Asia, Author: Ejaz Ghani

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