Title: Journey to Lean: Making Operational Change Stick, Author: John Drew
Title: Quality Function Deployment: The Practitioner's Approach / Edition 1, Author: James L. Bossert
Title: Step-by-Step QFD: Customer-Driven Product Design, Second Edition / Edition 2, Author: John Terninko
Title: Advanced QFD: Linking Technology to Market and Company Needs / Edition 1, Author: M. Larry Shillito
Title: The QFD Handbook / Edition 1, Author: Jack B. ReVelle