Title: Tele-Stress: Relief for Call Center Stress / Edition 2, Author: Stephen Coscia
Title: Services Marketing: People, Technology, Strategy (Eighth Edition), Author: Jochen Wirtz
Title: Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization, Author: David Loshin
Title: Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know / Edition 1, Author: Jeffrey Gitomer
Hardcover from $19.11 $30.00 Current price is $19.11, Original price is $30.00.
Title: TeamGuides: A Self-Directed System for Teams / Edition 1, Author: Brad Humphrey
Title: Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Consultants / Edition 1, Author: Simon Burtonshaw-Gunn
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
Title: Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone / Edition 5, Author: Stephen Coscia
Title: The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition / Edition 1, Author: Joselin Linder
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
Title: Customer Surveys for Agency Managers: What Managers Need to Know / Edition 1, Author: Harry P Hatry
Title: Repositioning: Marketing in an Era of Competition, Change, and Crisis / Edition 1, Author: Steve Rivkin
Title: Breakaway: Deliver Value to Your Customers--Fast! / Edition 1, Author: Charles L. Fred
Title: Moscow's Muslim Challenge: Soviet Central Asia / Edition 2, Author: Michael Rywkin
Title: The Power of Appreciative Inquiry: A Practical Guide to Positive Change / Edition 2, Author: Diana Whitney
Title: Trust-Based Selling / Edition 1, Author: Charles Green
Title: Strategy from the Outside In: Profiting from Customer Value / Edition 1, Author: George Day
Title: The Joyless Economy: The Psychology of Human Satisfaction / Edition 1, Author: Tibor Scitovsky
Title: Customer Experience Manual, The: How to design, measure and improve customer experience in your business / Edition 1, Author: Alan Pennington
Title: The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees Success / Edition 1, Author: Duane Knapp

Pagination Links